Terms & Conditions
Last updated: May 5, 2022
Name and address Joes & Cos ApS Linnésgade 25 1361 Copenhagen Denmark
Contact details Email: firstname.lastname@example.org
These terms and conditions were last updated on May 5, 2022 and apply to use of Joes & Cos from this date.
Your use of the platform is considered an acceptance of the following terms and conditions.
These terms and conditions are always valid unless User, Booker, Host, or Vendor has agreed otherwise in writing with Joes & Cos.
“Joes & Cos”, “Joesandcos.com”, “Us”, “We” or “Ours” refers to the company described above, registered in Denmark and subject to Danish law as the intermediary of workspaces and meeting rooms to be used for work purposes outside of one’s own company.
“Platform” refers to the Joes & Cos app and web platform, owned, managed, administered and hosted by Joes & Cos. It also refers to the online booking of workspaces and meeting rooms (including the facilitation of payments) that the platform offers.
“Venue”, “Room” or “Space” refers to all types of registered premises.
“User” refers to a registered user on the platform, including “Bookers” and “Hosts”.
“Booker” or “Guest” refers to a registered user who has made a booking request or booking on the platform.
“Terms and Conditions” refers to these terms and conditions and to the terms and conditions to which the terms and conditions refer to.
“Host” refers to a registered user who has created a room for lease on the platform.
“Vendor” refers to a registered user who has created a workspace for use on the platform.
3. What is Joes & Cos
Joes & Cos is an app platform that lets you discover workspaces and meeting rooms, list and book private meeting rooms, purchase work passes, and check in to workspaces.
For the user, the platform acts as a gateway to a wide variety of workspaces and meeting rooms that can be used in a professional setting. For the vendor and/or host (companies, private individuals, hotels, restaurants, cafés, and others with suitable facilities), the platform acts as an online sales and marketing channel.
On the platform, a user can look through different types of workspaces and purchase work passes using credits or in a pay-as-you-go format. Joes & Cos gives the user access to these workspaces and makes it possible to check in easily through the app. Additionally, the platform provides a connection between a booker looking for a meeting space and a host who has an available space. Joes & Cos brings the booker and host together, making it possible to book online, easily, and safely.
Joes & Cos establishes a connection between workspaces and users as well as hosts and bookers. We expect both parties to remain loyal in order to deliver a high-quality service and offering. Bookings and check-ins which are a direct result of a search performed on the platform must be completed via the platform. We reserve the right to exclude bookers and hosts who do not comply with this.
Upon completing a check-in or meeting room reservation, we invite all users to review their experience. This includes reviewing the workspace or meeting room. This is the best way to ensure the quality of the platform.
It’s free to register as a user. When registering, you’ll be asked to enter an email address, first name, last name and password. By registering, users automatically accept the terms and conditions.
Anyone who wants to unregister themselves as a user are allowed to simply delete their account in the “My Account” section of the app. This will permanently delete all information associated with the account.
5. Check ins and Bookings
On the platform, you can check in to the space you want for the day (contingent on availability) using credits or buying a day pass.
Check ins are limited to the same day and end when the space closes.
The price for the space includes all of the amenities described on the space’s information page on the platform. Most spaces offer free coffee and tea, others offer additional options that can be purchased separately through the venue such as food and beverages.
Your day pass only applies to the area assigned. Access to other premises is only available if included in the description on the space’s information page.
On the platform, you can check in to a workspace for the day (contingent on availability) using credits or buying a work pass.
Check ins are limited to the same day and end when the workspace closes.
The price for the workspace includes all of the amenities described on the space’s information page on the platform. Some workspaces offer free coffee and tea while others offer additional options that can be purchased separately such as food and beverages. Certain workspaces offer discounted rates for food and beverage defined by the vendor clearly shown on the workspace description page. The discount is defined by the vendor and shown in the app under each workspace. A user must be checked in to receive access to the amenities and/or discounts the workspace offers.
Your work pass only applies to the area assigned. Access to other areas is only available if included in the description on the workspace’s information page.
5.2 Meeting Rooms
You can book a meeting space on the Joes & Cos platform for the number of hours you need (contingent on availability).
Bookings are limited to the exact timeframe in which they are booked. You are not entitled to stay longer than the time booking unless you have agreed upon this with the Host.
The price for the meeting room includes all of the amenities described on the space’s profile on the platform. Some Hosts offer free coffee and tea, others offer add-ons that can be purchased when booking the space. Special conditions for bringing your own meal, cleaning etc., must be stated on the profile.
Your booking only applies to the room booked. Access to other areas is only available if included in the description on the meeting room’s profile.
If the booker (and guests) must be allowed to move around in other parts of the business, it must be agreed upon with the host. Joes & Cos is not responsible for cleanup or preparation of the premises, neither before nor after the booking.
Booking a meeting room at another company is not the same as working with the company, and neither the booker nor host is allowed to refer to a booking as a collaboration.
When using a meeting space, usage should correspond to the different scenarios for which the space is intended. If Joes & Cos finds that the booked space is being used for other purposes or that users do not comply with the terms provided by the host, we reserve the right to exclude them as a user.
5.3 Payments and Cancellations
A user must purchase either a work pass or credits before making a check-in. Each location has a work pass price or credit value to get access. We collect payment when either a work pass or credits package has been purchased. As a user, you will receive an invoice through email after the purchase has been made.
5.3.2 Meeting Rooms
Joes & Cos charges the booker the full amount for both the space and the add-ons. We collect payment when the booking has been approved by the host. As a booker, you can always get an overview of your completed bookings and invoices via the Joes & Cos app.
5.4 How do you pay on the Joes & Cos app?
You can pay with one of these international credit cards:
For work passes, credits and meeting room bookings, your card information is handled by Stripe.com, which has the highest level of security for online payment solutions. Joes & Cos does not have access to your card information, and we cannot be held liable for any abuse of them. Once the purchase of a work pass, credits, or meeting room booking is made, you will receive a receipt via email, and the full amount will be deducted from your credit card.
5.5 Meeting Room Cancellation Terms
A booking request, which has not yet been accepted by the host, can be canceled at any time.
Once the host accepts the booking request, the booker can accept or withdraw the booking request. If the booking request is accepted by the booker, the following cancellation terms apply.
The host is responsible for selecting one of the following cancellation terms. These terms and conditions are displayed on the space’s profile and must be accepted when booking the space.
A booking can be canceled without charge until 48 hours before the start date and time.
If the booking is canceled less than 48 hours before the start date and time, the full amount must be paid including catering and other add-ons.
A booking can be canceled without charge until 7 days before the start date and time.
If the booking is canceled less than 7 days before the start date and time, the full amount must be paid including catering and other add-ons.
A booking can be canceled without charge until 14 days before the start date and time.
If the booking is canceled less than 14 days before the start date and time, the full amount must be paid including catering and other add-ons.
A booking can be canceled without charge until 30 days before the start date and time.
If the booking is canceled less than 30 days before the start date and time, the full amount must be paid including catering and other add-ons.
5.6 Catering as add-ons
At Joes & Cos, some hosts offer catering as an add-on when booking meeting spaces. If you, as a host, have included catering as an add-on, then you must comply with applicable health and safety rules and regulations. Joes & Cos cannot be held responsible for the host’s failure to comply with these rules and regulations.
6. Hosting on Joes & Cos
Joes & Cos respects your privacy. The information you provide us will be used to create your account. Venue information, such as name and location profile, is visible on the space’s information page on the platform.
As a Host and/or Vendor, Joes & Cos offers you the right to use the Joes & Cos Platform to share your Workspace, Meeting Room, or other Vendor/Host Service with our vibrant community of Users.
6.2 User Check-ins
When a user checks in to a workspace using the Joes & Cos platform, you agree to allow the user access to the space and applicable areas and to deliver the services as described in the Workspace Listing and at the price specified in the Listing. You are also agreeing to pay applicable fees like Joes & Cos’s service fee (and applicable taxes) for each check-in. Joes & Cos will deduct amounts you owe from your payout unless we and you agree to a different method.
6.3 Contracting with Guests
When you accept a meeting room request, or receive a booking confirmation through the Joes & Cos Platform, you are entering into a contract directly with the Guest, and are responsible for delivering your Host Service under the terms and at the price specified in your Meeting Room Listing. You are also agreeing to pay applicable fees like Joes & Cos’s service fee (and applicable taxes) for each booking. Joes & Cos will deduct amounts you owe from your payout unless we and you agree to a different method. Any terms, policies or conditions that you include in any supplemental contract with Guests must: (i) be consistent with these Terms, Policies, and the information provided in your Listing, and (ii) be prominently disclosed in your Listing description.
6.4 Independence of Hosts
Your relationship with Joes & Cos is that of an independent individual or entity and not an employee, agent, joint venturer, or partner of Joes & Cos, except that Joes & Cos acts as a payment collection agent. Joes & Cos does not direct or control your Host Service, and you agree that you have complete discretion whether and when to provide Host Services, and at what price and on what terms to offer them.
6.5 Know Your Legal Obligations
You are responsible for understanding and complying with any laws, rules, regulations, and contracts with third parties that apply to your Listing or Host Services. You are responsible for handling and using personal data of Guests and others in compliance with applicable privacy laws and these Terms. If you have questions about how local laws apply you should always seek legal advice.
6.6 Your Responsibilities
All workspaces on the platform, including information about the workspaces, are created, maintained, and updated by Joes & Cos. It is the responsibility of the Vendor to review that the pictures, descriptions, and other information about each workspace is accurate.
All meeting spaces on the platform, including information about the meeting spaces, are created, maintained, and updated by the hosts and must always undergo a thorough quality control before being accepted and published on the platform. It is the responsibility of the Host that the pictures, descriptions and other information about each meeting space is accurate.
You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you allow to participate in providing your Host Services. You are responsible for setting your price and establishing rules and requirements for your Meeting Room Listing. You must describe any and all fees and charges in your Listing description and may not collect any additional fees or charges outside the Joes & Cos Platform without prior authorization by Joes & Cos.
6.7 Hosting as a Team or Organization
If you work with a co-host or host as part of a team, business, or other organization, the entity and each individual who participates in providing Host Services is responsible and liable as a Host under these Terms. If you accept terms or enter into contracts, you represent and warrant that you are authorized to enter into contracts for and bind your team, business or other organization, and that each entity you use is in good standing under the laws of the place where it is established. If you perform other functions, you represent and warrant that you are authorized to perform those functions.
Joes & Cos may charge fees (and applicable Taxes) to Hosts/Vendors and Guests/Users for the right to use the Joes & Cos Platform. Any applicable fees are disclosed to Hosts before publishing a listing and to Guests before making a booking or checking in. Except as otherwise provided on the Joes & Cos Platform, service fees are non-refundable.
9. Joes & Cos Platform Rules
You must follow these rules and must not help or induce others to break or circumvent these rules.
- Act with integrity and treat others with respect
- Do not lie, misrepresent something or someone, or pretend to be someone else.
- Be polite and respectful when you communicate or interact with others.
- Do not discriminate against or harass others.
- Do not scrape, hack, reverse engineer, compromise or impair the Joes & Cos Platform
- Do not use bots, crawlers, scrapers or other automated means to access or collect data or other content from or otherwise interact with the Joes & Cos Platform.
- Do not hack, avoid, remove, impair, or otherwise attempt to circumvent any security or technological measure used to protect the Joes & Cos Platform or Content.
- Do not decipher, decompile, disassemble or reverse engineer any of the software or hardware used to provide the Joes & Cos Platform.
- Do not take any action that could damage or adversely affect the performance or proper functioning of the Joes & Cos Platform.
- Only use the Joes & Cos Platform as authorized by these Terms or another agreement with us
- Do not use the Joes & Cos Platform, our messaging tools, or Members’ personal information to send commercial messages without their express consent.
- You may use Content made available through the Joes & Cos Platform solely as necessary to enable your use of the Joes & Cos Platform as a Guest/User or Host/Vendor.
- Do not use Content unless you have permission from the Content owner or the use is authorized by us in these Terms or another agreement you have with us.
- Do not request, make or accept a booking or any payment outside of the Joes & Cos Platform to avoid paying fees, taxes or for any other reason.
- Do not require or encourage Guests to open an account, leave a review, or otherwise interact, with a third party website, application or service before, during or after a reservation, unless authorized by Joes & Cos.
- Do not engage in any practices that are intended to manipulate our search algorithm.
- Do not book Host Services unless you are actually using the Host Services.
- Do not use, copy, display, mirror or frame the Joes & Cos Platform, any Content, any Joes & Cos branding, or any page layout or design without our consent.
- Honor your legal obligations
- Understand and follow the laws that apply to you, including privacy, data protection, and export laws.
- Do not organize or facilitate unauthorized events.
- Do not use the name, logo, branding, or trademarks of Joes & Cos or others without permission.
- Do not use or register any domain name, social media handle, trade name, trademark, branding, logo or other source identifier that may be confused with Joes & Cos branding.
- Do not offer Host Services that violate the laws or agreements that apply to you.
Joes & Cos respects your privacy. The information you provide us will be used to create your account and shared with those who enter into a meeting room agreement or check-in through the platform. Venue and Host information, such as name and location profile, is visible on the workspace’s or meeting room’s information page on the platform. Additionally, user information, such as name, email, phone, city, country, position, industry, company website, LinkedIn profile and bio is visible to other users, vendors, and hosts on the platform. You are allowed to select what is shared with others by selecting the appropriate privacy setting.
Hosts are required to delete all electronic ‘tracks’ from participants on any equipment that may have been used by the participant when using the space. It is illegal to record other people’s activities on video, audio or photo while using the host’s spaces.
Hosts are required not to disclose information about who is using their space, unless they have been authorized to do so by the booker.
You can view an outline about how we use these tools and manage your data collection preferences here.
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There are various ways to subscribe to the joesandcos.com newsletters.
1. When signing up through the Joes & Cos app.
2. By visiting the “Sign up for our newsletter” link on the home page.
You can always unsubscribe from the newsletters by clicking the unsubscribe link in the footer of the email. We reserve the right to include promotional and sales information in all emails.
Joes & Cos is not responsible for any loss of money or goodwill in connection with your use of the platform, nor for inadequate use of it. We are also not responsible for any special, direct or indirect damage that occurs when using the platform.
When using the platform, you agree that Joes & Cos is an intermediary who provides a dissemination platform. Joes & Cos is not responsible for the information about the individual workspaces or meeting rooms on the platform, including but not limited to:
– The quality, the layout, and the suitability of the workspace or meeting room
– Facilities, equipment, and materials that can be used at the workspace or meeting room
– Quality of goods and services provided in the space.
Joes & Cos cannot be held liable for any financial loss and consequential damages, such as loss of earnings, or loss of data and information. In case of disputes, they must be handled between the user or booker and the vendor or host.
12. Changes to the Terms and Conditions
Joes & Cos reserves the right to change the Terms and Conditions at any time. You can always read the latest version of the Terms and Conditions on the platform. If we make significant changes or additions, we inform all users the first time they log on to the platform after the changes.
When you continue to use Joes & Cos after the changed Terms and Conditions, you hereby agree to them. It is your responsibility to keep up to date on the latest changes to the Terms and Conditions.
13. Applicable Law and Jurisdiction
Joes & Cos is based in Denmark; therefore, these Terms and Conditions are governed by Danish law. All transactions on the platform, which are subject to these Terms and Conditions, are considered to be performed in Denmark.
If a dispute about the validity and application of the business terms and conditions arises, it must be settled in accordance with Danish law, by the district court of Copenhagen, Denmark.
If a provision in these Terms and Conditions turns out to be invalid or cannot be executed, we will delete the individual provision while the other terms of the agreement still apply.